PCC KPI Guidelines

Forum Research Logo

Five Key Performance Indicators (KPIs) will be calculated and published for private career colleges (PCCs): Graduation Rate, Graduate Employment Rate, Graduate Employment Rate in the Field of Study, Graduate Satisfaction and Employer Satisfaction.

This website is intended to provide you, as an OSAP-approved PCC, with next steps required to allow Forum Research Inc. (Forum), working on behalf of the Superintendent of Private Career Colleges, to calculate graduation rates for your vocational programs and contact your graduates six months after graduation to administer a graduate outcomes survey, from which the remaining two KPIs (Graduate Employment Rate and Graduate Employment Rate in the Field of Study) are calculated.

To get started uploading your files, please follow the steps below:

  1. Download the Private Career College KPI Operating Procedure (Operating Procedure) by clicking here.

  2. Compile your enrolment and graduate data files following the format in the Operating Procedure and/or use the enrolment and graduate data file Excel templates available in the Important Documents section below. If you use the templates, be sure to remove the example row before submitting.

  3. Prior to March 31, 2023, upload your enrolment and graduate data files for 2022 to Forum by logging in at https://reporting.forumresearch.com/PCC/.

    When uploading your files please remember the following:
    • Your enrolment files must include all students who were eligible to graduate during the 2022 Winter, Summer and Fall Term, as defined in the Operating Procedure. This means that you must include all students that would fall within the Graduation Allowed Period (200% duration) associated with your vocational programs. For example, if your longest vocational program is two years in duration, you must include all students that were enrolled beginning four years ago, (e.g., beginning with the 2017 "Summer Term" enrolments). Please refer to the Operating Procedure for more detail.
    • You will have to upload two files per Graduation Term – one enrolment data file and one graduate data file. Be sure to upload your enrolment file first as the graduate data files will be checked against existing enrolments.
      Note: While you do need to upload enrolment files previous to the 2022 Winter Term, you do not have to upload graduate files for those terms.

    Notes:

    • The deadline for uploading your enrolment and graduate files for 2022 is March 31, 2023. However, we encourage you to upload your files as soon as possible to ensure that we can provide you with additional support, should you require it.
    • When you submit the files, you will need to provide Forum with the e-mail address of your key executive – president, Chief Executive Officer, owner, director or officer – as well as the email address of your auditor (Licensed Public Accountant). Forum will send these individuals a confirmation e-mail once you upload both your enrolment and graduate data files.
Name Description Download
KPI Policy Directive Policy Directive on Private Career College Key Performance Indicators and Performance Objectives Download
Operating Procedure 2022 KPI Operating Procedure
(Issued on October 17th, 2022)
English (.pdf)
KPI Questions and Answers Frequently asked questions regarding the KPI process. English (.pdf)
KPI Calculation Methodology KPI calculation methodology in the PCC sector English (.pdf)
KPI Enrolment Template File Use this template to prepare 2022 KPI enrolment data files. Follow instructions in the "Populating enrolment data files” and “Formatting enrolment data files” appendices of the PCC KPI Operating Procedure. Excel (.xlsx)
KPI Graduate Template File Use this template to prepare 2022 KPI graduate data files. Follow instructions in the "Populating graduate data files” and “Formatting graduate data files” appendices of the PCC KPI Operating Procedure. Excel (.xlsx)

Note: You will need to install a free PDF Viewer to view the PDF files.

Name Description Download
Policy Directive #11 Policy Directive #11 – Private Career College KPI and Performance Objectives English (.pdf)
Operating Procedure 2021 KPI Operating Procedure
(Revised on October 6th, 2021)
English (.pdf)
Audit Guidelines 2021 Audit Guidelines
TBD
KPI Questions and Answers Frequently asked questions regarding the KPI process. English (.pdf)
Enrolment Template File You can use this template as a basis for generating the enrolment data file(s) you need to submit. Be sure to review the "Instructions for Completing the Enrolment Data Record" section in the Operating Procedure document to make sure your data formatting is correct. Excel (.xlsx)
Graduate Template File You can use this template as a basis for generating the graduate data file(s) you need to submit. Be sure to review the "Instructions for Completing the Graduate Data Record" section in the Operating Procedure document to make sure your data formatting is correct. Excel (.xlsx)

Note: You will need to install a free PDF Viewer to view the PDF files.

Name Description Download
Policy Directive #11 Policy Directive #11 – Private Career College KPI and Performance Objectives English (.pdf)
Operating Procedure 2020 KPI Operating Procedure
(Revised on January 11th, 2020)
English (.pdf)
Audit Guidelines 2020 Audit Guidelines
English (.pdf)
KPI Questions and Answers Frequently asked questions regarding the KPI process. English (.pdf)
Enrolment Template File You can use this template as a basis for generating the enrolment data file(s) you need to submit. Be sure to review the "Instructions for Completing the Enrolment Data Record" section in the Operating Procedure document to make sure your data formatting is correct. Excel (.xlsx)
Graduate Template File You can use this template as a basis for generating the graduate data file(s) you need to submit. Be sure to review the "Instructions for Completing the Graduate Data Record" section in the Operating Procedure document to make sure your data formatting is correct. Excel (.xlsx)

Note: You will need to install a free PDF Viewer to view the PDF files.

Name Description Download
Policy Directive #11 Policy Directive #11 – Private Career College KPI and Performance Objectives English (.pdf)
Operating Procedure 2019 KPI Operating Procedure
(Revised on November 1st, 2019)
English (.pdf)
Audit Guidelines 2019 Audit Guidelines
English (.pdf)
KPI Questions and Answers Frequently asked questions regarding the KPI process. English (.pdf)
Enrolment Template File You can use this template as a basis for generating the enrolment data file(s) you need to submit. Be sure to review the "Instructions for Completing the Enrolment Data Record" section in the Operating Procedure document to make sure your data formatting is correct. Excel (.xlsx)
Graduate Template File You can use this template as a basis for generating the graduate data file(s) you need to submit. Be sure to review the "Instructions for Completing the Graduate Data Record" section in the Operating Procedure document to make sure your data formatting is correct. Excel (.xlsx)

Note: You will need to install a free PDF Viewer to view the PDF files.

Name Description Download
Policy Directive #11 Policy Directive #11 – Private Career College KPI and Performance Objectives English (.pdf)
Operating Procedure 2018 KPI Operating Procedure
(Revised on January 4th, 2019)
English (.pdf)
Audit Guidelines 2018 Audit Guidelines
English (.pdf)
KPI Questions and Answers Frequently asked questions regarding the KPI process. English (.pdf)
Enrolment Template File You can use this template as a basis for generating the enrolment data file(s) you need to submit. Be sure to review the "Instructions for Completing the Enrolment Data Record" section in the Operating Procedure document to make sure your data formatting is correct. Excel (.xlsx)
Graduate Template File You can use this template as a basis for generating the graduate data file(s) you need to submit. Be sure to review the "Instructions for Completing the Graduate Data Record" section in the Operating Procedure document to make sure your data formatting is correct. Excel (.xlsx)

Note: You will need to install a free PDF Viewer to view the PDF files.

Name Description Download
Policy Directive #11 Policy Directive #11 – Private Career College KPI and Performance Objectives English (.pdf)
Operating Procedure 2017 KPI Operating Procedure
(Revised November 6, 2017)
English (.pdf)
Audit Guidelines 2017 Audit Guidelines
English (.pdf)
KPI Questions and Answers Frequently asked questions regarding the KPI process. English (.pdf)
Enrolment Template File You can use this template as a basis for generating the enrolment data file(s) you need to submit. Be sure to review the "Instructions for Completing the Enrolment Data Record" section in the Operating Procedure document to make sure your data formatting is correct. Excel (.xlsx)
Graduate Template File You can use this template as a basis for generating the graduate data file(s) you need to submit. Be sure to review the "Instructions for Completing the Graduate Data Record" section in the Operating Procedure document to make sure your data formatting is correct. Excel (.xlsx)

Note: You will need to install a free PDF Viewer to view the PDF files.

Name Description Download
Policy Directive #11 Policy Directive #11 – Private Career College KPI and Performance Objectives English (.pdf)
Operating Procedure 2016 KPI Operating Procedure
(Revised July 1, 2016)
English (.pdf)
Audit Guidelines 2016 Audit Guidelines
English (.pdf)
KPI Questions and Answers Frequently asked questions regarding the KPI process. English (.pdf)
Enrolment Template File You can use this template as a basis for generating the enrolment data file(s) you need to submit. Be sure to review the "Instructions for Completing the Enrolment Data Record" section in the Operating Procedure document to make sure your data formatting is correct. Excel (.xlsx)
Graduate Template File You can use this template as a basis for generating the graduate data file(s) you need to submit. Be sure to review the "Instructions for Completing the Graduate Data Record" section in the Operating Procedure document to make sure your data formatting is correct. Excel (.xlsx)

Note: You will need to install a free PDF Viewer to view the PDF files.

Name Description Download
Policy Directive #11 Policy Directive #11 – Private Career College KPI and Performance Objectives English (.pdf)
Operating Procedure 2015 KPI Operating Procedure
(Revised August 14, 2015 – One-time Audit)
English (.pdf)
Audit Guidelines 2015 Audit Guidelines
(Revised August 14, 2015 – One-time Audit)
English (.pdf)
KPI Questions and Answers Frequently asked questions regarding the KPI process. English (.pdf)
Enrolment Template File You can use this template as a basis for generating the enrolment data file(s) you need to submit. Be sure to review the "Instructions for Completing the Enrolment Data Record" section in the Operating Procedure document to make sure your data formatting is correct. Excel (.xlsx)
Graduate Template File You can use this template as a basis for generating the graduate data file(s) you need to submit. Be sure to review the "Instructions for Completing the Graduate Data Record" section in the Operating Procedure document to make sure your data formatting is correct. Excel (.xlsx)

Note: You will need to install a free PDF Viewer to view the PDF files.

Name Description Download
Policy Directive #11 Policy Directive #11 – Private Career College KPI and Performance Objectives English (.pdf)
Operating Procedure 2014 KPI Operating Procedure
(Revised November 20, 2014)
English (.pdf)
Audit Guidelines 2014 Audit Guidelines
(Revised November 13, 2014)
English (.pdf)
KPI Questions and Answers Frequently asked questions regarding the 2014 KPI process. English (.pdf)
Enrolment Template File You can use this template as a basis for generating the enrolment data file(s) you need to submit. Be sure to review the "Instructions for Completing the Enrolment Data Record" section in the Operating Procedure document to make sure your data formatting is correct. Excel (.xlsx)
Graduate Template File You can use this template as a basis for generating the graduate data file(s) you need to submit. Be sure to review the "Instructions for Completing the Graduate Data Record" section in the Operating Procedure document to make sure your data formatting is correct. Excel (.xlsx)

Note: You will need to install a free PDF Viewer to view the PDF files.

Name Description Download
Policy Directive #11 Policy Directive #11 – Private Career College KPI and Performance Objectives English (.pdf)
Operating Procedure 2013-14 Private Career College KPI Operating Procedure
(Revised December 12, 2013)
English (.pdf)
Audit Guidelines 2013-14 Audit Guidelines
(Revised January 30, 2014)
English (.pdf)
Audit Guidelines
Appendix A
Auditor's Report Template (recommended) English (.pdf)
Auditor Questions and Answers Frequently asked questions for Auditors. English (.pdf)
Enrolment Template File You can use this template as a basis for generating the enrolment data file(s) you need to submit. Be sure to review the "Instructions for Completing the Enrolment Data Record" section in the Operating Procedure document to make sure your data formatting is correct. Excel (.xlsx)
Graduate Template File You can use this template as a basis for generating the graduate data file(s) you need to submit. Be sure to review the "Instructions for Completing the Graduate Data Record" section in the Operating Procedure document to make sure your data formatting is correct. Excel (.xlsx)

Note: You will need to install a free PDF Viewer to view the PDF files.

Do you still need help?

Please provide the following information and a member of our help desk team will get back to you as soon as they can.


* * * * *